Returns & Exchanges
At Arighi Bianchi, we want you to be completely satisfied with your home furnishings; if you are not entirely happy, you can return your items within 14 days of delivery for a full refund or exchange.
Return Process
- 1.Notify Our Team
Contact our customer care department via email or phone within 14 days of receiving your order to initiate the return process and obtain a unique authorization number.
- 2.Prepare the Item
Ensure your furniture or accessories are in their original condition and packaging, as items must be in a resalable state to qualify for a full refund.
- 3.Arrange Collection or Return
For smaller items, you may use a tracked courier service; for larger furniture pieces, our team will help schedule a professional collection from your home.
- 4.Quality Inspection & Refund
Once our warehouse team has inspected the returned goods, we will process your refund to the original payment method within 10 working days.